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Social Connectedness Project

My Health Connector website

To improve awareness of local lifestyle and wellbeing services in the Hawkesbury area, we have created the My Health Connector website. Over time it will also have services added from the Blue Mountains, Lithgow and Penrith areas.

People at risk of or who are socially isolated can now also access support from a Health Connector based in a GP practice in the Hawkesbury. Community Connector points are also available for people in the community who support initiative. More information is available from the My Health Connector website.

Link to My Health Connector website

Project Backgroud

Older people without adequate social connections have an increased risk of poorer mental health and well-being, negatively impacting on their physical health and use of health services. So we believe that social isolation and loneliness of older people in our area as particularly significant.

Our End of Life Care report in 2017 identified that GPs don’t always have the time, skills and support to help their patients with conversations around the end of life and if they do it is often done in times of crisis when it is too late to alter conditions.

In responses to this, we are working in partnership with the Australian College of Mental Health Nurse to pilot a model to improve social connectedness of older people. This project is aimed at reducing isolation and loneliness through the implementation of a compassionate community approach in the Hawkesbury community. Older Australians who are assessed by their primary health care professional as having, of being at high risk of, mental health and health conditions that are associated with social isolation and/or loneliness will be better supported in the community. 

This pilot is being evaluated by the Centre for Health Service Development (CHSD), Australian Health Services Research Institute at the University of Wollongong. 

As part of this initiative, we will co-design and deliver a two-year pilot project focusing on sustainable ways to increase the social connectedness of older Australians who are assessed by their primary healthcare professional as having, or being at high risk of, mental health and health conditions that are associated with social isolation and/or loneliness.

Our Social Connectedness of Older People in the Hawkesbury project held three Community Co-Designed Workshops in the Hawkesbury region.

Over one hundred professionals, volunteers and community members participated, working on improving connections for socially isolated older people in the Hawkesbury.

Following the workshops, a Steering Committee has been established, and three working groups have formed to progress focusing on some of the key themes identified by the community.

The working groups priorities will include: "Connecting with the Socially Isolated - Identifying the Unidentified", "Service Provider Networking and Community Awareness" and "Improving Transport and Volunteering in the Hawkesbury".


To find out more contact Liz Murphy, Project Officer on 4708 8100 or contact us online.

Social Connectedness Workshop