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My Health Record

My Health Record is the national digital health record system.

Having a My Health Record means your important health information like allergies, medical conditions and treatments, medicine details, test or scan reports can be digitally stored in one place.

Healthcare providers like doctors, specialists and hospital staff can see it online from anywhere at any time when they need to, like in an accident or emergency or if you are travelling and need to see a doctor out of your region.

Health information stored in your record can include information from you, your healthcare providers, and Medicare. As more people use the My Health Record system, Australia’s national health system will become better connected. This will result in faster and more efficient care for you and your family.

Strict rules and regulations on who can see or use your My Health Record protect your health information from misuse or loss.

How My Health Record is helping our community

Penrith resident John Ruttle is affected by Chronic Obstructive Pulmonary Disease (COPD), which is a respiratory condition that makes breathing difficult. John, who is also President of the Nepean Puffers Support Group, and his wife Lennette talk about how My Health Record helps them. 

Hawkesbury residents Ray and Lorraine Gardner are affected by a number of chronic health conditions. As frequent travellers, they rely on My Health Record to be able to access no matter where they may be. 

My Health Record National Expansion

The Australian Government has legislated that a My Health Record will be created for all Medicare and DVA card holders in Australia by the end of January 2019 unless they choose not to have one.

Community awareness around the benefits of My Health Record and the opt out period, will take place nationally between 16 July 2018 - 31 January 2019.

Residents who lived in the Blue Mountains, Hawkesbury, Lithgow and Penrith areas in July 2016 automatically received a My Health Record as part of the opt out trial site (unless they chose to opt out at the time) making them one step ahead of the nation.

If you arrived in the area after July 2016 and would prefer not to have a My Health Record created for you, please go to to opt out before 31 January 2019.

If you already have a My Health Record and wish to cancel it, please visit the My Health Record website for instructions.

Will My Health Record be useful for me?

My Health Record can help you in a number of ways: 

  • Keeping track of your own health history
  • Enabling other health professionals you authorise to see your key health summary so you don't have to repeat it or worry about forgetting important information, like medications.
  • Helping you and your healthcare providers to better manage complex or chronic conditions
  • You can customise access to your My Health Record by setting access controls including restricting who can see your information, or cancel your record, at any time.

For more information and how to register, visit the the My Health Record website

My Health Record Resources and Guides

Request a My Health Record education session

If you are part of a community group, such as Lion's or CWA, and would like to have our My Health Record Community Engagement Officer attend one of your events to provide your group with more information about My Health Record, please submit your details below.

(eg. Lions, CWA, etc...)
(a number we could use to reach you on the day of the event)
Please complete this field*: