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Have Your Say

We support a culture of continuous quality improvement.

Feedback, suggestions, compliments or complaints about our services, programs and staff are appreciated. Find out more about your Rights, Responsibilities and Privacy, as well as our Complaints Management Policy.

You may provide feedback online by submitting the form below, or by calling 02 4708 8100 or sending mail to Nepean Blue Mountains PHN, PO Box 903, Penrith NSW 2751.

Please note, this is not a clinical service. Any patient or clinical enquiries should be raised directly with your healthcare provider. Feedback concerning practitioners not working for NBMPHN will need to be directed to the Health Care Complaints Commission – 1800 043 159.

Submit Your Feedback

We do not operate any of the local hospitals. If you have feedback in relation to Nepean, Blue Mountains or Lithgow Hospitals, please contact Nepean Blue Mountains Local Health District, who manages those facilities. 

Submissions to this form are monitored during business hours only. For emergencies, please call 000.

The information submitted in this form will be used for the purpose of improving local healthcare service and delivery, and will be stored in accordance with our Privacy Policy.