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Using My Health Record

Digital health is the electronic management of health information to deliver safe, efficient, and better quality healthcare.

Once your organisation has completed the digital health registration and set-up steps to connect to the national My Health Record system, your organisation will be able to start using the My Health Record system features that are available in your clinical software.

To achieve the full potential benefits of digital health for both your organisation and patients, it is important to find ways to incorporate use in to your daily activities.


Tips for using My Health Record

Viewing a My Health Record

Uploading a Shared Health Summary

A shared health summary needs to be uploaded again if there are any significant changes to the patient's record. For example, a new diagnosis or medication.

Other health practitioners have taken the opportunity to upload when completing a health assessment, care plan, cycle of care or for flu immunisations.

Practice Management Support

We provide support to practices managers and staff through some of our programs and our practice management network. 

Nepean Blue Mountains Practice Management forum

As an adjunct to our practice management network, this is a closed facebook group for all practice managers and non clinical staff working in a practice setting in the Blue Mountains, Hawkesbury, Lithgow and Penrith areas. Join our NBMPMN online community


  1. On Demand Training is available to provide information about viewing and uploading to the My Health Record. This information is tailored for each of the major GP systems. Login details for the Digital Health Agency's on-demand training are as follows:
    - Username: 'OnDemandTrainingUser'
    - Password: 'TrainMe' (Please note this password is case sensitive)
  2. Online training provides clinical software demonstrations and clinical software summary sheets (guides).