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Quality Improvement

Quality Improvement is a system of regularly reviewing and refining processes to improve them, and therefore improve the quality of care your patients receive and their health outcomes. A growing body of evidence demonstrates that Quality Improvement activities lead to positive change in practices, particularly when implemented using a whole-of-team approach.

The RACGP 5th Edition Standards for General Practice describes Quality Improvement as an activity undertaken within a general practice where the primary purpose is to monitor, evaluate or improve the quality of health care delivered by the practice. The Standards encourage quality improvement so that you can identify opportunities to make changes that will improve patient safety and care.

The new Quality Improvement (QI) Incentive under the Practice Incentives Program (PIP) aims to recognise and support those practices that commit to improving the care they provide to their patients. A practice can utilise the clinical information they have about their own communities and their knowledge of the particular needs of their own patients to develop innovative strategies to drive improvement.

Engaging in quality improvement activities is an opportunity for the practices’ GPs and other staff members to come together as a team to consider quality improvement. Quality improvement can relate to many areas of a practice and achieving improvements will require the collaborative effort of the practice team as a whole.

Why undertake Quality Improvement activities 

Engaging in quality improvement activities is an opportunity for the practices’ GPs and other staff members to come together as a team to consider quality improvement. Quality improvement can relate to many areas of a practice and achieving improvements will require the collaborative effort of the practice team as a whole.

For further information please call the General Practice Support team on 4708 8100 or contact us online

What is our QI stratergy
What is our QI strategy
We work in partnership with primary care providers to empower general practice and other health care professionals to deliver high quality, accessible and integrated primary healthcare.
PIP QI
What is PIP QI?
The PIP QI Incentive is a payment to general practices for activities that support continuous quality improvement in patient outcomes and the delivery of best practice care.
Quality improvement program opportunities
Quality Improvement Initiatives Opportunities
This will provide your practice with the opportunity to focus on different areas of quality improvement that suit your interests.
Tools to support your quality improvement strategy
Tools to support your Quality Improvement Journey
Data extraction tools are designed to make analysis of your data as simple and as easy as possible.
Further information and resources
Further Information and Resources
Further information and resources on quality improvement