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COVID-19 telehealth measures are available on the Department of Health website.

Expansion of telehealth services

From March 23, the Government enabled all vulnerable general practitioners and other vulnerable health professionals who are currently authorised to use telehealth item numbers, to use telehealth for all consultations with all their patients.

This includes health care providers who are:

  • aged at least 70 years old
  • Indigenous and aged at least 50 years old
  • pregnant
  • a parent of a child under 12 months
  • immune compromised.
  • have a chronic medical condition that results in increased risk from coronavirus infection.

For details on when telehealth items can be used please refer to MBS Online.

It is expected a more comprehensive telehealth, whole of population model of care, will be confirmed by the end of this week as Stage Four. This will include mental health and allied health consultations.

New Telehealth and Pathology Items for COVID-19 vulnerable and/or isolated patients

The Government has announced the new Telehealth and Pathology Items for COVID-19 can now be claimed.

In response to the COVID-19 virus, 32 telehealth item numbers have been introduced to enable video consultation attendance for patients and health professionals at risk of the virus. The provision of telehealth services under these new item numbers is available for General Practitioners, Medical Practitioners, Nurse Practitioners and Allied Health Providers including psychologist, Occupational Therapists and Social Workers until September 2020.