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Resources for your patients

Who to Contact

  • Coronavirus Health Information Line on 1800 020 080 for people with questions regarding prevention and the spread of coronavirus.
  • healthdirect helpline on 1800 022 222 to speak to a registered nurse who can provide advice when you're not sure what to do — whether you should see a local GP, manage the condition at home, or go to an emergency department, available 24 hours a day, 7 days a week.
  • Beyond Blue Coronavirus Mental Wellbeing Support Service on 1800 512 348 to talk with a trained counsellor, available 24 hours a day, 7 days a week.

About coronavirus

Resources about Testing

Resources to use in your practice

Resources for older patients

Symptoms and testing

How patients can protect themselves 

How to self-isolate

Staff Returning to the Workplace

Aboriginal & Torres Strait Islander community materials

Mental health and support services

Older Persons support 

  • Older Persons COVID-19 Support Line - provides information, support and connection to Older Australians, their relatives, carers, friends or supporters can call 1800 171 866 8.30am – 6pm AEST Monday - Friday.
  •  Community Visitors Scheme (CVS) (DoH)  -  free service that coordinates volunteer visits to eligible older people who are lonely or socially isolated.
  • The National Aged Care Advocacy Program (NACAP) -  a free service supporting older people who receive or are applying for government-subsidised aged car. Free Wellbeing checks are available over the phone to senior Australians who have elected they may need some extra support during the COVID-19 pandemic.
  • Friend Line telephone support service a free anonymous phone service providing seniors the opportunity to chat with a volunteer. Available 7 days a week 10am - 8pm 1800 424 287
  • My Aged Care: help with food, meals and grocery shopping call 1800 200 422
  • Free webinars are available through the Be Connected program to help improve the online skills of senior Australians1800 700 600