Urgent Care

Urgent care makes it easier to access urgent medical help quickly, especially when your regular GP is unavailable. They give you more options to see a doctor when urgent, but not life-threatening, care is needed. 

You’ll benefit if you: 

• have a minor illness or injury that needs same-day attention 
• want to avoid long waits at an emergency department 
• cannot get an appointment with your usual GP 
• need care outside standard general practice hours 

Urgent care can give you more options closer to home and help reduce pressure on local hospitals. 

You can attend urgent care if you live or work in our region and have an injury or illness that needs urgent attention but is not life-threatening, such as: 

• closed fractures 
• wounds (or injuries requiring stitching) 
• mild burns 
• leg ulcers 
• gastro 
• conditions requiring IV treatment 
• urinary tract infections (UTIs) 
• ear, nose and throat infections 
• respiratory illness, bronchitis 
• rashes 
• small abscesses needing drainage 
• and more 

Urgent care services are bulk-billed for those with a Medicare card and interpreters are available if required.   

Do not attend urgent care for chest pain or tightness, breathing difficulties, uncontrollable bleeding, severe burns, poisoning, numbness or paralysis, ongoing fever in infants, or if the patient is unconscious, unresponsive, or having seizures. Call triple zero (000) or go to your nearest emergency department. 

Penrith and Windsor Medicare Urgent Care Clinics are funded by the Federal Government through the Department of Health, Disability and Ageing. 

The North Richmond Urgent Care Service is funded by the NSW Government through NSW Health.