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Medicare Mental Health Centres

Mental health support in a safe and welcoming environment for people 18 years or older who are experiencing mental health concerns.

Available in
Blue Mountains Hawkesbury Penrith

What is this service?

Medicare Mental Health Centres provide free mental health support in a warm and welcoming environment for people 18 years or older.

When you visit a Centre, you’ll have access to trained mental health professionals and peer workers with lived experience who will provide immediate support and connect you with the most appropriate services for your needs.

Safe Haven

Safe Haven, run by Nepean Blue Mountains Local Health District and funded by NSW Health, is located within the Penrith Medicare Mental Health Centre.

Safe Haven provides a safe, welcoming alternative to the emergency department if you’re experiencing suicidal thoughts or emotional distress. Having Safe Haven located within the Penrith Medicare Mental Health Centre ensures that if you visit the Centre with higher-level mental health needs, you’ll be linked with the right level of support at the right time.

Benefits

Medicare Mental Health Centres make it easier to access support when you need it most. 

You’ll benefit if you: 

  • are feeling overwhelmed, distressed or in crisis 
  • need immediate mental health support but not hospital emergency care 
  • want help understanding what services are available 
  • are unsure where to start or how to access ongoing care 
  • prefer in-person support in a safe, welcoming space 

Eligibility

You can access a Medicare Mental Health Centre if you: 

  • are 18 years or older 
  • live or work in the Blue Mountains, Hawkesbury or Penrith areas
  • need support for your mental health 

Funding

This service is funded by the Department of Health, Disability and Ageing.

Referrals

You can refer yourself to this service by walking in during opening hours (check walk-in hours below) or by calling 1800 595 212 (Monday – Friday, 8:30am – 5:00pm, except public holidays). Please check the service hours or contact the provider before attending. A referral can also be made by a GP, other health provider, family/carer or friends.

Hawkesbury
Hawkesbury Medicare Mental Health Centre
Open:
Monday, Tuesday, Wednesday and Friday 1:00pm - 5:00pm, Thursday and Saturday 1:00pm - 7:00pm (closed Sunday, public holiday hours may vary)
Address:
1-2 Musson Lane, Richmond
Phone:
1800 595 212 Monday - Friday, 8:30am - 5:00pm (except public holidays)
Commissioned provider:
Neami Limited
Visit website
Penrith
Penrith Medicare Mental Health Centre
Open:
365 days, 1:00pm - 9:30pm except Tuesday open 1:00pm - 5:00pm (public holiday hours may vary)
Address:
111 Henry Street, Penrith
Phone:
1800 595 212 Monday - Friday, 8:30am - 5:00pm (except public holidays)
Commissioned provider:
Neami Limited
Visit website

Last updated: May 22, 2026 at: 11:32 am

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