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Mar 31 2020

A Message from the CEO about COVID-19

On behalf on Wentworth Healthcare, I would like to acknowledge the challenging times we are all facing as a result of the world-wide COVID-19 pandemic. This is an unprecedented time, on top of an already difficult few months for many in our community dealing with the recent Bushfires.

During this demanding time for the healthcare sector, we remain focussed on supporting our region’s primary care workforce, and our commissioned services, to ensure that our community can continue to access our essential health services.

Like so many businesses across the country, all of our staff have now transitioned to work from home. Whilst we accept that this is no longer business as usual, we are committed to maintaining high quality program delivery and will continue to provide our business activities through these remote arrangements.

I encourage you to continue to contact our teams as you normally would. All of our staff, continue to be available by email and telephone, and meetings can be arranged by video conference where appropriate. If you are unable to reach a team member during this period, don’t hesitate to contact us on 4708 8100 and our reception team will assist you.

We know that social connection is crucial to mental and physical health, and to community recovery after a disaster. The current social distancing recommendations may highlight feelings of isolation for some, or all of us, as our daily norms continue to be disrupted.

I would like to take this opportunity to encourage you to stay connected, to show compassion and to take care of each other. These are testing times, and it is only by working together as a broader community, that we will be able to overcome this crisis.

Staying up-to-date

We recommend you stay up-to date with the latest advice and information from NSW Health and Department of Health:

We also provide the following:

Keep in mind that this information has been developed for health professionals, however it does cover more general topics such as testing criteria.

Mental Health Supports

During this time we encourage you to reach out to the supports available to you. 

Beyond Blue have developed a number of resources and supports to assist people throughout this challenging time, including:

If you’re feeling distressed or overwhelmed, Beyond Blue mental health professionals are available 24/7 at the Beyond Blue Support Service on 1300 22 4636 for online chat (3pm-12am AEST) and email (responses within 24 hours).

For immediate crisis support call Lifeline on 13 11 14 and in an emergency, always call triple zero (000).

Mental Health Quick Links

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Photo of Lizz Reay

Lizz Reay is the CEO of Wentworth Healthcare, provider of the Nepean Blue Mountains Primary Health Network. Previously Deputy CEO of Nepean Blue Mountains Medicare Local & Nepean Division of General Practice, she has an extensive background in public health.

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