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High Support

One-on-one services provided by health professionals that are tailored to the needs of people living with complex mental illness. Our mental health services at this level usually need a GP assessment and referral.

Aboriginal Dual Diagnosis

The Aboriginal Dual Diagnosis program is delivered by Nepean Community & Neighbourhood Services delivers care coordination support to Aboriginal people who experience both alcohol and other drugs as well as mental health challenges. This culturally appropriate, clinical and community services is delivered across the region.

Youth Early Psychosis Program (hYEPP)

The Youth Early Psychosis Program is a headspace early intervention program to improve the lives of young people, and their families, who are affected by psychosis. Young people aged 12-25 years who are experiencing a first episode of psychosis or at high risk of experiencing psychosis can access a care team of multidisciplinary professionals who provide recovery oriented services.

Mental Health Nurse Incentive Program

Under our Mental Health Nurse Incentive Program, Mental Health Nurses work with consumers living with complex and severe mental illness.

Mental Health Nurses support consumers, in collaboration with their carers, doctors and other services, and provide clinical care and access to appropriate interventions. This is a service provided by Nepean Blue Mountains PHN.

A GP referral is needed to access this service. Please talk to your GP for more information. 

Partners in Recovery (PIR)

Partners in Recovery (PIR) is free for individuals with severe and persistent mental illness with complex needs, who require assistance from multiple agencies. The program is accepting a limited number of new referrals as it is currently supporting consumers to transition to the National Disability Insurance Scheme (NDIS). The transition will be complete by 30 June 2019.

An individual may be eligible to receive supports from PIR if:

  • They have a mental illness that is severe in degree and persistent in duration
  • They have complex needs that require services from multiple agencies
  • They need substantial support and assistance to engage with various services to meet their needs
  • There are no existing coordination arrangements in place to assist them in accessing the services, or where they are in place, those arrangements have failed, have contributed to the problems experienced by the client, and are likely to be addressed by acceptance into PIR
  • They or their legal guardian has indicated their consent to being involved, and indicated a willingness to participate in PIR

It is anticipated that people accessing PIR will generally be in their mid-twenties and older, reflective of the typical development of severe and persistent mental illness.

Individuals, family, friends, health professionals, agencies, and hospital and health services who have consent of the person. A GP referral is not a requirement of the program.

The NDIS and PIR

The NDIS is the new way of providing psychosocial disability support so that people can enjoy an ordinary life. The NDIS recognises that everyone’s needs and goals are different. PIR will assist program consumers with:

  • determining eligibility for the NDIS
  • supporting the application process
  • providing NDIS Support Coordination
  • continuity of support for all PIR participants during the NDIS transition phase, regardless of eligibility

More information about the NDIS and the eligibility criteria can be found on the NDIS website.

Mental Health Help Website

We have established a Mental Health Help website to help you find the right mental health services or support in the Blue Mountains, Hawkesbury, Lithgow and Penrith.

Raphael Services

Raphael Services provide specialist services to parents experiencing mental health issues during the perinatal period (during pregnancy until the child is four years of age). This service offers holistic support services to parents and families, to help with connection to each other and their young child or children.

Referrals to this service are made by General Practitioners.


First Steps  |  Low Support  |  Moderate Support  |  High Support  |  Suicide Prevention