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When you are experiencing stress or worry, or feeling overwhelmed, it can help to talk about what you are going through. Talking to people you trust can be a good source of support.

If you are not comfortable doing this, there are other people that can help including your doctor. Your doctor will also be able to advise you about online therapies and self-help options available near you.

You may be able to use the HealthDirect website to find your doctor's contact details and opening hours.

Bushfire Psychological Therapy Services

Do you get butterflies in your stomach when you think about summer? Do you feel restless, irritable or tense and you're not sure why? Are you having trouble falling or staying asleep? If you were affected by the 2019/20 bushfires and live in the Blue Mountains, Hawkesbury, Lithgow or Penrith areas, you might benefit from talking to someone who can help.

Up to 10 free sessions with a professional are available. 

How do I access the Bushfire PTS service?

Your GP must refer you via our intake line and complete a referral form.

More Information

Who is it for?

The Bushfire PTS stream is available to anyone in our region experiencing high levels of distress resulting from the recent bushfires. The impact of the bushfires must be a significant contributor to a person’s deterioration in mental health if they are referred to this service. For example, people who have experienced loss of property, loss of business income, or have experienced significant mental health impacts as a result of threat of bushfire, which could be from past trauma.

Eligibility Criteria

  • Any individual living in Blue Mountains, Hawkesbury, Lithgow or Penrith
  • Individuals must be referred by their GP, psychiatrist or paediatrician
  • Individuals are entitled to up to 10 free face-to-face sessions
  • No Centrelink issued pension or Health Care Card is required
  • No Mental Health Care Plan is required, however your GP may choose to complete one at their discretion
  • Where appropriate, couples or family members who meet the eligibility criteria may be referred and seen together rather than individually
  • Individuals currently receiving services under other PTS steams are eligible for sessions under this new stream
  • Individuals who use services through the Better Access Bushfire Recovery initiative can also access the Bushfire PTS stream, and vice versa.

Flood Affected Areas PTS

Who is it for?

Floods Psychological Therapy Services are available to people who have been impacted by the recent floods in flood affected areas within our region . These include the Hawkesbury, Blue Mountains, Lithgow and Penrith local government areas. 

What is it?

  • Up to 10 free sessions for individuals, couples or families significantly affected by the 2021 floods (until June 2021) 
  • NO centrelink or health care card is needed
  • NO Mental Health Care plan is needed (although a GP may choose to complete one at their discretion)

Who is eligible?

  • People living in flood affected areas within our region . These include the Hawkesbury, Blue Mountains, Lithgow and Penrith areas
  • People impacted by:
    - loss of property
    - loss of business income 
    - significant mental health impacts from threat of flood, which could include past trauma
  • Individiuals currently receiving services under other PTS streams are also eligible for sessions under this new stream
  • People who require significant clinical care co-ordination and support

How do access it?

  • Please talk to your GP. Your GP must refer you via our intake line and complete a referral form. 

What if I cannot access my GP?

Residents in flood-affected NSW are now able to access telehealth with any available GP, even if you have not seen that GP or practice before. This has been enacted to ensure access to care is maintained to those who require it. GP’s offering telehealth that can be found on our flood response page

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