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Community Mental Health Training

Accidental Counsellor Courses

Have you ever found yourself supporting a friend, family member, colleague or even a stranger who is experiencing distress or a crisis, and you aren’t sure what to say? The Accidental Counsellor workshop equips participants with the skills and knowledge to respond appropriately in these situations.

Learning how to ‘Recognise, Respond and Refer’ helps program participants build their confidence to support people who are experiencing distress or a crisis, whatever it may be. Participants will learn effective communication skills, ask directly about thoughts of suicide and respond safely, whatever the answer. It defines the role of an “Accidental Counsellor” and includes a self-care module to ensure their own wellbeing.

While face to face options are on hold during COVID restrictions we can still support blended/online courses.

This is available as either:

  • 1.5 hours of individual self-paced eLearning and 3.5 hour zoom online workshop with trainer
  • Two x 2.5 hour zoom online workshop with trainer

Fully subsidised courses can be booked online via Lifeline Central West.

Mental Health First Aid

The standard Mental Health First Aid (MHFA) course will teach you how to provide initial support to other adults who may be experiencing a mental health problem or mental health crisis until appropriate professional help is received or the crisis resolves, using a practical, evidence-based Action Plan.

This course is developed through the expert consensus of people with lived experience of mental health problems and professionals.

Mental Health problems covered include:

  • Depression
  • Anxiety
  • Psychosis
  • Substance use problems

Mental Health Crises covered include:

  • Suicidal behaviours and thoughts
  • Non-suicidal self-injury
  • Panic attacks
  • Traumatic events
  • Severe Psychotic states
  • Severe effects from alcohol or other drug use
  • Aggressive behaviours

*Please note this course is not a therapy or support group.

While face to face options are on hold during COVID restrictions, we can still support blended/online courses with 7 hours of individual self-paced eLearning followed up with two online zoom workshops x 2.5 hours each.

If your organisation or community has a group of people who would like to undertake MHFA please contact Esther Perry on (02) 4708 8142.