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My Health Record

 What is My Health Record?

My Health Record is a digital sumary of important health information about an individual that can be shared amongst their health care providers. Doctors and hospitals will be able to use information stored in a patient's My Health Record when they need it especially at important times such as in an emergency. The sharing of this information also removes duplication and connects the health system, helping healthcare providers to enhance the management of their patients’ health. 

Health information that can be populated or ‘uploaded’ into the My Health Record by health care providers, such as an individual’s GP, may include a shared health summary containing allergies, immunisations, medications and medical conditions.  Individuals will also be able to upload information themselves including emergency contacts, personal health notes, other medications such as vitamins and advance care plans.  

Hospital discharge information, Specialist letters, Pathology and Diagnostic Imaging reports may also be added to the record. NBMPHN will be working closely with  healthcare providers to support the meaningful use of the My Health Record. This will include supporting GPs to upload shared health summaries, Pharmacies to upload dispense records, hospitals, Aged Care facilities, specialists and other health providers to all use the system to benefit patients.

My Health Record education

Online training for the My Health Record system is available. 

This online training supports self-paced learning to help healthcare providers to become familiar with and confident in using the My Health Record system. The online training is a combination of existing and new material and will continue to be updated, incorporating feedback from users as the My Health Record system continues to evolve.

The first module of the training introduces healthcare providers to the key principles of the My Health Record system and familiarises them with its features and functions. The training covers a range of topics including:

  • The types of clinical documents held in an individual’s My Health Record;
  • Consent and how it relates to viewing and uploading of clinical information;
  • Accessing an individual’s My Health Record in the event of an emergency; and
  • Ensuring quality data is uploaded to My Health Record.

Following completion on an introductory module, there are specific learning modules available for healthcare providers in each of the following healthcare sectors/settings:

  • General Practice
  • Community Pharmacy
  • Hospitals
  • Specialist Practice
  • Allied Health
  • Residential Aged Care

The training includes simulations on how to view and upload information to the My Health Record system using some common clinical information systems, as well as the My Health Record Provider Portal.

This resource will be particularly useful for general practices participating in the Practice Incentives Program eHealth Incentive, which includes a requirement for general practices to upload shared health summaries to the My Health Record. 

For more information, visit 

Please note, in order for you to be able to stop/start the training modules at times to suit you, you will be required to register to access the online training. Registration is very quick and will automatically log you in to be able to immediately access the training. 

My Health Record Information & Resources

We encourage you to read the information below, which has been written specifically for local healthcare providers about the My Health Record initiative:

Information for Allied Health

Information for consumers

  • My Health Record brochure to consumers

Comprehensive information for providers is available on the My Health Record website or by calling the provider helpline on 1800 723 471 (option 1). 

If you have any questions in relation to the practice support activity taking place in our region to assist local healthcare professionals, please contact a member of the My Health Record team on 4708 8100 or complete the form below. We will respond to all enquries as quickly as possible. 

Watch the story of consumer Ian Gillies as he talks about his experience using My Health Record:

If you have any questions or requests in relation to practice support of the My Health Record initiative, please complete the form below. 

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Webmaster: Samantha O'Hare, Bachelor of Arts (Comms/Internet)

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