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Mask Requests

Current Mask Guidance

In recent weeks a number of practices in our region have been subject to COVID-19 exposure, and subsequent closure, as case numbers in our region continue to grow. If appropriate PPE is in place during face-to-face contact with patients, such as P2/N95 masks and goggles or face shields, the Public Health Unit will not need to declare staff a close contact should they come into contact with a positive COVID-19 case. Review the COVID-19 Infection Prevention and Control Manual published by the Clinical Excellence Commission for further details on the appropriate use of PPE.

Telehealth remains the recommended strategy for consultations, however if you need to see a patient face-to-face they should be assessed for COVID-19 exposure prior to them entering your practice. Refer to the NSW Government website for the latest guidance on mask wearing. 

Each PHN is delivered (in stages) limited quantities of masks and PPE to provide local general practices, ACCHS (P2 and surgical masks), community pharmacists and eligible allied health providers (surgical masks only) within our region. 

Where can I source masks if I am a different health provider?

Any other healthcare providers requesting masks are being directed to the National Incident Room. They can be contacted via email at: These requests must state your organisation's need for masks. NDIS providers can directly contact and commonwealth funded aged care providers can directly contact for PPE requests.

Where can my health service source other PPE supplies?

Guidance is available on COVID-19 swab collection (DoH) and collection of nasal and throat swabs for respiratory virus testing (NSW Health).

The Australian Government Department of Health provisions PPE to Primary Health Networks. Please be aware that Primary Health Networks have only been supplied with surgical and P2 masks for eligible health providers.

Other PPE can be sourced directly from suppliers

If you are a general practice, ACCHS or community pharmacist (or you are an allied health provider, After Hours GP Home Visiting Services, Medical Deputising Service or nurse-practitioner led primary care practice and you cannot source supplies of surgical masks commercially) please complete the form below for mask requests.

Requests for Masks

Organisation address (physical location where the delivery must be made)

Additional Support